AOS 2: External Environment

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Across
  1. 4. Other businesses or individuals who offer rival, or competing, goods and services to the ones offered by the business.
  2. 7. Groups of people who attempt to directly influence or persuade a business to adopt particular policies or procedures.
  3. 8. _______________ lobby groups.Special interest groups that promote environmental issues to the public, government and businesses.
  4. 10. _______ conditions. The set of influences that relate to economic activity.
  5. 11. The specific outside stakeholders with whom the business interacts in conducting business.
  6. 12. The price charged or paid for the use of money that has been deposited or borrowed.
  7. 14. Those businesses or individuals that supply the materials and other resources that the business needs to conduct its operations.
  8. 16. Factors which the business has some degree of control.
  9. 18. Factors which the business has little control.
  10. 19. The range of suppliers from which the business purchases materials and resources.
  11. 20. The people who purchase goods and services from a business, expecting high quality at competitive prices.
Down
  1. 1. Business _______ are organisations that support businesses through the provision of training and education programs, advice and information.
  2. 2. The effect of hi-tech communications, lower transport costs and unrestricted trade and financial flows turning the whole world into a single market, producing a more integrated global economic system.
  3. 3. The practice of moving some of a business’ processes or services to the same or another business located overseas.
  4. 4. The ability of a business to develop strategies that ensure it has an “edge” over competitors.
  5. 5. _______ environment surrounding conditions in which the business operates.
  6. 6. Refers to the economic, environmental and social performance of a business.
  7. 9. Organisations formed by employees in an industry, trade or occupation to represent them in efforts to improve wages and working conditions.
  8. 13. The percentage of income, or the value of a good, service or asset, paid as tax.
  9. 15. _____________ issues relating to the growing use of tools, techniques or systems by businesses to solve problems or serve a purpose.
  10. 17. ______ environment. The broad conditions and trends in the economy and society within which a business operates.