Across
- 5. Also known as gizmos and gadgets
- 7. fix hardware
- 9. our promise when it’s not the customers fault
- 10. what we need when we need help
- 11. The amount of money charged for a service or purchase
- 12. the word everyone forgets
Down
- 1. an appointed time and place
- 2. usually renews monthly or annually
- 3. where smart customers save their photos
- 4. when repair costs less than out of warranty
- 6. Amenities provided by Apple
- 8. a unique email