Across
- 5. "I would like to ... a room for two."
- 7. The word "amenities" has the close meaning to...
- 8. Every guest who comes to the receptionist and says that the heater is broken, this includes complaints about...
- 11. "I can't hear your name clearly. Would you ... it please?"
- 12. "Ok, ... on for a moment. Let me check the data."
- 13. "Could you ... the registration form, please?"
Down
- 1. A customer at a hotel, motel, inn, or restaurant is called...
- 2. They are a couple, so give them a room with one ... bed
- 3. "Do you have a ... tonight?"
- 4. "I would like to make a dinner..."
- 6. "What ... would we meet?"
- 9. Another word for "hotel" is...
- 10. "Can you ... your last name, Sir?"