approaches

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Across
  1. 5. Focus on wants
  2. 6. Works with buyer
  3. 7. Buyer concerns
  4. 10. Memorized pitch
  5. 11. AIDA stages
Down
  1. 1. Quick-reaction approach
  2. 2. Long-term connection
  3. 3. After-sales help
  4. 4. Compare solutions
  5. 8. The customer
  6. 9. Act of persuading
  7. 10. The salesperson