Are YOU Dining Savvy?

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Across
  1. 3. Restaurants offers perks
  2. 4. Found under Maintenance-Card Actions in AESP
  3. 6. Document all/any communication here
  4. 7. Provides details about many restaurants, even those not on the DTM/DNC list
  5. 8. Account based
  6. 13. Takes you to CM contact info
  7. 14. Enter details of booking/purchase here
  8. 16. TPA is required
  9. 18. Use only when it is the restaurants booking system
  10. 19. Eg: 999-999-9999 ABC Grill- spoke with John, booked 1/1/10 @ 5pm 4 ppl
  11. 20. LC must re-assign the request
Down
  1. 1. Time is not later than the preferred time
  2. 2. Concierge can only view this system, not book or change reservations
  3. 5. Card Member books through the APP
  4. 9. Provides how to information
  5. 10. Houses details of what the Card Member asked for
  6. 11. Next Action Date (NAD)
  7. 12. Does not accept third party requests
  8. 15. System provides points
  9. 17. Four digit security code on front of the card