Across
- 5. What Christmas beverage is also known as "milk punch?"
- 9. Christmas caroling started in which country?
- 10. How many IVR options are on our phonelines?
- 11. In which US city was Fidelity founded?
- 14. What Christmas decoration was originally made from strands of silver?
- 15. What made Frosty come to life in the movie Frosty the Snowman?
- 16. In Home Alone, where are the McCallisters going on vacation when they leave Kevin behind?
- 20. Which plant often given as a gift at Christmas has bright red and green leaves and is sometimes known as the Christmas Flower?
- 22. What ornament can you find on the tip of elves’ shoes?
- 23. How many months back to back Gold quality do you need to win an award?
- 24. Who is the Associate Director of AS Client Services?
- 26. Which fast food chain is a popular choice of Christmas Dinner in Japan?
- 27. Which associate has just won associate of the Quarter?
Down
- 1. Name a type of bird you often see on Christmas cards?
- 2. According to Austrian folklore, what is the name of the horned figure that punishes naughty kids at Christmastime?
- 3. Which country presents Britain with a gift of a Christmas tree each year?
- 4. What christmas related item is coordinates an anagram of?
- 6. How many Reindeer does Santa have?
- 7. Who is the SSP of the mailbox team?
- 8. We have 2 SSP with the same name, what is their name?
- 11. “Noel” is a Latin word for?
- 12. Who is the TL of Partner Hub?
- 13. Which sauce is traditionally served with Pork?
- 17. In the Band Aid song ‘Do they know it’s Christmas’ what is banished in the first verse?
- 18. Which IVR option do you select for RRT?
- 19. In what U.S. state is there a city named North Pole?
- 21. St. Nicholas was born in what modern-day country?
- 25. What is the name of the Grinch’s dog in the popular story “How The Grinch Stole Christmas?”