Across
- 4. Support from someone at work to keep getting better
- 6. Having the right tools and -------to do your job right.
- 8. When associates are committed to quality, it shows great -----.
- 10. In the last 7 days, have you received this for doing good work?
- 11. Do you feel your-----count at work?
- 12. Have you had opportunities at work to learn and -------.
Down
- 1. The mission of the organization gives my job a sense of ------.
- 2. Someone at work encourages my ---------.
- 3. Our organization truly values service----.
- 5. Clear information about how your service impacts satisfaction.
- 7. Has someone talked to you about your -----in the past 6 months?
- 9. Do you feel this way resolving customer issues?