Across
- 2. what mindful listening barriers are message overload, message complexity, and noise?
- 3. first step and most important in the listening process
- 5. what mindful listening barriers have to do with the patients attitude and behavior?
- 7. most complex form of listening
- 8. What type of information does speech-reading have that lip-reading doesn't
- 10. what form of non-listening has to do with faking a conversation?
Down
- 1. what is it called when you use multiple modalities while listening?
- 4. words that look the same on the face
- 6. mcgurk affect is a form of what?
- 9. sounds that look the same on the face
