Across
- 2. Place where customers wait for service
- 4. Person who performs vehicle repairs
- 6. Device used to diagnose vehicle systems
- 8. Legal permission to operate a business
- 10. Tool used to lift a car
- 11. A formal request for payment
- 12. A type of repair involving maintenance
- 13. Record of all repairs and maintenance
Down
- 1. The profit made after expenses
- 3. Schedule that helps organize appointments
- 5. Document used to estimate repair costs
- 7. What a customer receives after paying
- 9. The part of the business that greets customers