Awesome April

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Across
  1. 4. April's Quality Contest primarily focuses not on agent's Call QRs but ___ QRs.
  2. 7. 266 ___ reports were completed in March 2025.
  3. 8. Admins now have a ___ dropdown with a list of reasons to close their account.
  4. 9. Most answers can be found in your ___.
  5. 10. Who put in the ticket that resulted in the new "View Recent History" box during applicant search.
Down
  1. 1. If an existing ERSCA contractor needs access to Via Rail, we should advise them to create a new.
  2. 2. Help Desk is offering this during the week from 5:30-8pm.
  3. 3. NY23A Law includes new language advising applicant's how to ___ their results.
  4. 5. What should everyone log onto daily before starting any work?
  5. 6. 9292554 is our ___ code for Alpha Omega Translator Line.