Across
- 2. An ____ injury is one that occurs spontaneously for an unknown reason and is not related to a person's job or work environment
- 8. MPN: medical ____ network
- 10. MMI: ____ medical improvement
- 12. MRI: ____ resonance imaging scans use radio waves and are used to diagnose torn ligaments, soft tissue problems, spinal problems, nerve issues, and inflammation
- 14. Aya's insurance carrier for WC claims
- 15. POA: plan of ____, essentially the next steps that Gallagher Bassett will take on a claim
- 16. IME: ____ medical examination
- 18. DO: Doctor of ____ Medicine, a branch of medicine that emphasizes a "whole-person" approach to care and using technique that involves moving bones and joints to help with diagnosis and treatment
- 19. WP: ____ period, the initial and state-specific period of time they must be out of work before eligible for benefits
- 20. FMLOA: ____ ____ ____ Leave of Absence is handled by our Leaves Team
- 22. PA, or PA-C: a type of medical provider who can evaluate work-related injuries
- 24. HX: this abbreviation is used to discuss prior medical issues
- 27. FX: this abbreviation is used to notate a broken bone
- 29. DX: this abbreviation is very important for determining extent of injury
- 31. TPA: Gallagher Bassett is our third party ____, acting as a middle ground between the injured employee, the employer, and the insurance carrier
- 32. Also known as fainting, a brief loss of consciousness caused by a sudden drop in blood pressure
- 33. A ____ claim is considered legitimate and qualifying for benefits
Down
- 1. This type of case manager attends appointments with the injured worker
- 3. BL: this abbreviation means "both sides"
- 4. FROI: ____ report of injury
- 5. AVS: after visit ____
- 6. PPD: ____ partial disability, where an employee has a lasting disability that partially impairs their ability to work
- 7. AWW: ____ weekly wage is a calculation of earnings over a specific period, used to determine benefits
- 9. CT: ____ tomography scans use X-rays and are often used to identify any bone fractures, joint issues, organ injuries, strokes, internal bleeding or blood clots
- 11. VR: ____ rehabilitation are services and programs designed to help injured employees obtain new skills or find new employment if they cannot return to their previous job
- 13. The process of researching a claimant's previous medical treatment/providers, or reviewing social media activity
- 17. TTD: ____ total disability, where an employee is currently unable to work due to work-related injury/illness
- 21. BBP: bloodborne ____
- 23. The MO ____ is the upper limit of money a claim can incur ($5K) before it needs to be transferred to Indemnity
- 25. TX: this abbreviation is used to discuss next medical steps for the injured worker
- 26. The potential to pursue a 3rd party that caused the loss to the insured in an attempt to recover funds paid in the claim
- 28. The preferred term for non-corporate Aya employees, covering those on travel contracts, per diem workers, etc.
- 30. SX: this abbreviation is used to notate what the injured worker is feeling/experiencing