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Across
  1. 1. Resource Planning (ERP) A newer version of MRP that combines the computerized functions of all the divisions and subsidiaries of the firm—such as finance, human resources, and order fulfillment—into a single integrated software program that uses a single database.
  2. 5. Process The part of the production process that puts together components.
  3. 6. Quality Control (SQC) The process some managers use to continually monitor all phases of the production process to assure that quality is being built into the product from the beginning.
  4. 7. Process Long production runs turn out finished goods over time.
Down
  1. 2. Manufacturing The part of the production process that physically or chemically changes materials.
  2. 3. Process The production run is short, and the machines are changed frequently to make different products.
  3. 4. Customization Tailoring products to meet the needs of individual customers.
  4. 8. Management A specialized area in management that converts or transforms resources (including human resources) into goods and services.