Across
- 4. Who call into the Call Center?
- 7. Together we are a ____
- 8. "I have GREAT news for you!"
- 9. "Thank you for calling Police and Fire"
- 10. The first thing you say when a member calls into the Call Center
- 11. Who attends school?
- 12. "While I wait for the account to load, let me ask"
- 14. Keep track of dates, holiday, special events, etc.
Down
- 1. What students receive after graduation
- 2. An object that holds writing utensils
- 3. Subject that teaches Their, There and They are
- 5. Acronym to Call Center Cross Selling process
- 6. Where you go when you don't listen in school
- 13. Subject that works with addition, subtraction, division and multiplication