Across
- 4. Using technology to streamline processes
- 8. Implementing strategy effectively
- 10. Status Highest standard of operational and financial performance
- 11. Plan to achieve long-term business objectives
- 12. Transparency and openness in communication
- 17. Tools used to enhance banking and customer service
- 19. Decisions based on facts and analytics
- 21. Fundamental change in operations or culture
- 22. Portion of the market controlled by the bank
- 23. Giving staff authority to make decisions
- 24. Creating new ideas, products, or processes
- 25. Committed to achieving objectives
- 26. Overall impression customers have of the bank
Down
- 1. Achieving maximum productivity with minimum wasted effort
- 2. Deep understanding of customers or market trends
- 3. Ensuring long-term environmental and financial health
- 5. Making processes or resources as effective as possible
- 6. Sector important for lending and financing
- 7. Working together across teams for results
- 9. Motivated to lead or innovate
- 13. The simulation of human intelligence by machines
- 14. Ability to respond quickly to change
- 15. The focus of all banking services
- 16. Programming language used in automation and AI
- 18. Guiding teams to achieve strategic goals
- 20. Expansion of business or market presence