Across
- 3. Where can you find the 10 sec view to update a customers general information?
- 7. Who is the manager of HR?
- 8. Who is the compliance officer?
- 9. Who is the VP of Retail?
- 11. You can avoid the monthly account fee for Career Checking by setting up ___.
- 13. CIP stands for ___ identification program.
- 17. What benefit comes with every account?
- 20. Who is the CFO of FSNB?
- 21. SAR stands for ___ Activity Report.
- 23. Who is the CEO of FSNB?
- 25. where do you locate the weekly password?
- 27. which department is extension 2840?
- 30. How can a customer avoid the paper statement fee?
- 32. Banking which department 2192?
- 33. If the customer has this, we have to ask for a secondary form of ID.
- 34. which department do you scan fake checks to?
Down
- 1. which department is extension 2197?
- 2. Day early Direct Deposit is included with this account.
- 4. When do we use the red folder in the office used for?
- 5. How long are customers in new account status?
- 6. what contains the customers name,address,DOB and social?
- 10. You need the customers full name,DOB,ID info,Social,Occupation and address for this form.
- 12. Which account is charged quarterly instead of monthly?
- 13. Which department do you call if the customer lost their card and neeeds a new one?
- 14. Which department do you call to raise a customers OD limit?
- 15. If a customer comes in stating they need to pay a bill for $1600, would you reccomend a Money order or a Cashiers check?
- 16. CRA stands for Community ___ Act.
- 18. Which account has the same benefits as advanced checking?
- 19. BSA stands for ___ Secrecy Act.
- 22. What binder do we use when we lose power?
- 24. Which department is extension is 2338?
- 26. which fee is $5?
- 28. Which Checking account has a daily minimum balance of $100?
- 29. Which online banking comes with card control?
- 31. Who is the VP of Operations?
