Banking Terms

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Across
  1. 1. The date on which the principal balance of a loan, debit instrument or other financial security is due and payable
  2. 4. Order by the writer of a check that payment should not be honored
  3. 9. An open account but has a zero balance
  4. 10. Acronym used for credit card account
  5. 12. The process to correct or solve a discovered issue, such as charges or fees mistakenly applied to a customer's account
  6. 14. A personal software program for people who want an easier, more convenient way to manage their personal financial tasks
  7. 15. A restriction on payment of all or any part of the balance in an account
  8. 18. The amount of an account balance that is used as security against a loan (aka collateral)
  9. 19. Having an overdue payment
  10. 21. Intention misrepresentation of a material fact by on party so that another party, acting on it, will part with property or surrender a right
  11. 24. A non-account holder, unauthenticated account signer, or unauthenticated team member
  12. 25. A digital representation of the customer's voice that only works with Wells Fargo's Verification system
  13. 26. Interest paid on a regular basis
Down
  1. 2. The portion of a customer's account balance on which the bank has placed no restrictions, making it available for immediate withdrawal
  2. 3. Top executives in a corporation or LLC who act on behalf of the corporation/LLC but may not have transaction authority on the account
  3. 5. Any means of verifying a customer
  4. 6. In BCS, it's the time between the billing statement cutoff and the due date
  5. 7. A deposit made inside a branch with a teller where a deposit slip is not used
  6. 8. A consumer or customer who has made a complaint or service complaint
  7. 11. An expression of the maximum amount of credit a bank is willing to lend to a borrower
  8. 13. A sum due for payment or collection as the result of a court order
  9. 16. The borrower(s)responsible for repayment of the line/loan (obligation)
  10. 17. Legal proceedings for adjusting the debts of an individual or business unable to meet obligations to creditors
  11. 20. A customer-determined name for an account that displays on ATMs and online banking session
  12. 22. Taking funds out of a deposit account by writing a check, draft or withdrawal slip in the case of a time deposit or savings deposit
  13. 23. A check or debit returned by the drawee bank