BAS Crossword Puzzle

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Across
  1. 2. The first word of a team,which addresses immediately for any configuration or environmental issues
  2. 3. The last word of the tool which replaced Star Team Recently
  3. 5. _____ application for logging and tracking the problems and resolutions by IT Service Desk and Website Customer Support
  4. 7. All modified files in RTC are seen in this tab.
  5. 10. The last word of the team,which usually fixes production issues and defects.
  6. 12. Maintenance performed on IT System after delivery to detect and repair latent faults
  7. 14. A Bug is also known as?
  8. 15. The last letter in RFC stands for?
  9. 16. How many teams exist under BAS?
Down
  1. 1. One of the seven engineering pratice ending with 'G'
  2. 2. Which one of the BAS team operates in Level 2?
  3. 4. Maintaince performed to upgrade or convert the IT Systems performed after delivery to keep them usable in changing environment is called?
  4. 6. Application used for searching and monitoring the logs
  5. 8. In Star team, all defects can be seen in which tab
  6. 9. Project which can be exceuted in less than 250 hours is called?
  7. 11. One of the Service provided by USAA starts with 'R'
  8. 13. USAA is also called as?