Across
- 6. Service location.
- 9. What gives natural gas its recognizable smell.
- 10. Something customers should never ignore.
- 11. Number obtained from a meter.
- 12. Device used to measure gas usage.
- 13. Interruption of service.
- 14. Field employee who performs certain service work.
Down
- 1. Charges associated with an account.
- 2. Customer record
- 3. A situation requiring immediate handling.
- 4. Scheduled customer/service interaction.
- 5. What is established at a customer's premise.
- 7. Priority when dealing with gas-related calls.
- 8. Money applied to an account.