Basic Principles of Management and Management Theory

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Across
  1. 5. These plans are for the day-to-day activities. (11)
  2. 7. This is developed during the strategic planning process. (6)
  3. 8. These goals are accomplished within one to five years. (12)
  4. 10. This type of power is used to create fear among followers. (8)
  5. 12. How many rules did Deming establish? (8)
  6. 13. When a manager explains why a task should be performed, answers questions and asks for input, which supervisory style is the manager using? (12)
  7. 15. Which equity theory is used primarily in compensation matters. (5)
  8. 18. These leaders are capable of having a profound effect on their followers. (16)
  9. 20. Communication flowing from supervisors to employees through the usual lines of authority. (8)
  10. 23. Communication that flows between employees on the same level. (7)
  11. 24. An organisation that requires employees to report to only one supervisor issuing ______ of command. (5)
  12. 25. Which chart is a graphic aid that allows management to plan and control operations more efficiently? (5)
  13. 26. This type of leader has complete control over others. (10)
Down
  1. 1. According to Herzberg, this is a motivating factor. (11)
  2. 2. Process of assigning responsibility and authority for accomplishing objectives. (10)
  3. 3. This type of leader lets people do as they choose. (7,5)
  4. 4. The father of scientific management. (6)
  5. 6. This type of power is based on one's personal power relationships with others. (8)
  6. 9. A trait of an effective leader. (9)
  7. 11. Legal entities that may be publicly or privately owned. (12)
  8. 12. Means that there will always be exceptions to the rule. (11)
  9. 14. This function sets the direction of an organisation. (8)
  10. 16. This communication flows between employees on different levels in different departments. (8)
  11. 17. These plans can be of any duration and are developed to cope with unforeseen events. (11)
  12. 19. These plans guide the operations of the organisation. (9)
  13. 21. The originator of administrative principles (5)
  14. 22. Factors that are external to the individual are call ________ factors. (7)