Across
- 3. is a pharaphasing of the customer issue
- 4. the time and place, at wich all documents for your loan are signed
- 6. the borrower in a mortgage loan transaction
- 7. statement sent to the customer
- 10. is an agreement to pledge your home
- 11. the ompany offering the loan
- 13. an asset that guarantees the repayment of a loan
- 15. is when the time of the loan expires
- 19. date when the customer made the payment
- 22. when the customer use the automated system to verify the account
- 23. date when the bank receipt the payment
- 26. the process of verifying and approving a loan
- 27. loan that requires the borrower to put up collateral
- 28. a period of time during which a loan payment may be paid after its due date
- 29. a percentage of the amount financed to be repaid by the borrower in addition to principal
- 30. Serie of questions to verify the user identity
- 31. You must login with your credentials in order to access to this information
Down
- 1. when the customer call from a known phone number
- 2. you must provide this script at the beggining of the call
- 5. the lender in a mortgage loan transaction
- 8. we handle three different types of this type of lending
- 9. a report of an individual's credit history prepared by a credit bureau
- 12. a payment that will be applied towards the principal
- 14. a record of an individual's open and fully repaid debts
- 16. owner of the loan
- 17. the extra amount the customer must pay when the payment is due
- 18. the total amount borrowed
- 20. when the customer use the mobile device to complete the verification
- 21. customer must have a checking account in order to request this
- 24. the actual transfer of money from a lender to a borrower
- 25. loan that does not require the borrower to put up collateral