Best Benefits Lingo

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Across
  1. 1. This person works at the DDS and collects the medical evidence to make the initial determination regarding the claimant’s medical eligibility
  2. 4. The FCC BLANK informs callers they are on a recorded line
  3. 8. An individual who files a disability claim for Social Security benefits; the individuals we directly assist
  4. 9. A BLANK Specialist follows up with claimants once the SOS submit the application
  5. 11. Our case management system
  6. 12. The Fee BLANK is enforced with champion cases or disenrolled members when there is not a health plan to pay for our services
Down
  1. 2. The Disability BLANK Services, also known as DDS, is responsible for making the initial determination if the claimant is approved for benefits
  2. 3. Claimants are sent to this type of exam by SSA if their own medical records contain conflicting information
  3. 5. An individual enrolled in one of our health plans, may also be called a claimant
  4. 6. The phone system we use
  5. 7. A federal law to protect sensitive patient information
  6. 10. The BLANK Office is the Local SSA office who will conduct a phone interview with the claimant once an application is submitted