Billing-PACS

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Across
  1. 1. PACS normally notes accounts in ______.
  2. 4. We bill and ______ in advance.
  3. 6. I can find the Receipt ID in this tab.
  4. 12. I go to this tab to verify when we started billing the customer.
  5. 13. In history, SafeTouch has had three rate _____.
  6. 14. A returned payment will be marked as ______ in Allocate.
  7. 15. The $4.00 fee when a customer is removed from PACS.
  8. 16. What tab takes you to the bill payer account from the service account?
Down
  1. 1. Due We should advise the customer of any ______ amounts before we finish the call.
  2. 2. The credit card billing ______ should be repeated twice.
  3. 3. Before we can schedule a tech, the account must be _____.
  4. 5. What tab allows me to see a copy of the invoice?
  5. 7. What does the customer sign to enroll for auto draft?
  6. 8. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  7. 9. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  8. 10. I can find the customer’s credit card information in this tab.
  9. 11. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  10. 17. A customer needs to call ______ when the account is at least 6 months past due.