Billing-PACS

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Across
  1. 5. What does the customer sign to enroll for auto draft?
  2. 7. PACS normally notes accounts in ______.
  3. 8. What tab allows me to see a copy of the invoice?
  4. 10. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  5. 13. The $4.00 fee when a customer is removed from PACS.
  6. 15. A returned payment will be marked as ______ in Allocate.
  7. 16. Due We should advise the customer of any ______ amounts before we finish the call.
  8. 17. Before we can schedule a tech, the account must be _____.
  9. 18. We bill and ______ in advance.
Down
  1. 1. A customer needs to call ______ when the account is at least 6 months past due.
  2. 2. What tab takes you to the bill payer account from the service account?
  3. 3. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  4. 4. In history, SafeTouch has had three rate _____.
  5. 6. I go to this tab to verify when we started billing the customer.
  6. 9. The credit card billing ______ should be repeated twice.
  7. 11. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  8. 12. I can find the Receipt ID in this tab.
  9. 14. I can find the customer’s credit card information in this tab.