Billing-PACS

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Across
  1. 2. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  2. 4. A returned payment will be marked as ______ in Allocate.
  3. 5. What tab allows me to see a copy of the invoice?
  4. 10. PACS normally notes accounts in ______.
  5. 11. I can find the Receipt ID in this tab.
  6. 12. The $4.00 fee when a customer is removed from PACS.
  7. 14. What tab takes you to the bill payer account from the service account?
  8. 16. Before we can schedule a tech, the account must be _____.
  9. 17. What does the customer sign to enroll for auto draft?
Down
  1. 1. We should advise the customer of any ______ amounts before we finish the call.
  2. 3. The credit card billing ______ should be repeated twice.
  3. 6. I go to this tab to verify when we started billing the customer.
  4. 7. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  5. 8. In history, SafeTouch has had three rate _____.
  6. 9. We bill and ______ in advance.
  7. 12. A customer needs to call ______ when the account is at least 6 months past due.
  8. 13. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  9. 15. I can find the customer’s credit card information in this tab.