Across
- 2. Customer gives this for good customer service
- 6. Tier 2 that does shipping labels
- 7. What we do when the customer's model isn't in stock
- 9. Boss lady
- 12. Something all agents must maintain an average of 85 or higher
- 13. Out of Warranty, abbr.
- 14. Something all S2G employees must maintain over 6 month cycles
- 16. App that MBP854CONNECT uses
- 20. Where customers can buy all our products
- 21. Mobile phone operating system developed by Apple
- 23. What the S stands for in our monitors
- 25. Your Nova Scotia SME
- 27. New line of Motorola products
- 29. Favorite day of the week
- 31. Feature that is offered through customer's service provider.
- 33. Favorite part of the day
- 34. Smallest Bluetooth earpiece
- 35. Caller ID, abbr.
- 36. Sarah's favorite creature
- 38. Where we sit every day
- 40. Proof of purchase, abbr.
Down
- 1. Canadian version of a zip code
- 3. What we accept for adv exchange, not debit
- 4. what should always be up to date on Connected Products
- 5. Mobile phone operating system developed by Google
- 8. Where MotoBPop is
- 10. Must be created for each new caller
- 11. Where calls are logged
- 15. Place where we work
- 17. Where we send shipping labels
- 18. Required when RMA is placed
- 19. Bluetooth with flip
- 22. Over ear wireless headphones
- 24. The ability to another call ring through while currently on a call
- 26. All CA customers must..
- 28. Tier 2 that does callbacks
- 30. State abbrv where corporate office is located
- 32. Marked in QM on every call
- 37. Chat program
- 39. US shipping Carrier