CSR Overview Part 1

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Across
  1. 2. money held on an acct, in the event of nonpyment
  2. 5. non-residential facility
  3. 7. is the combination of a customer linked to a premise.
  4. 10. is a product or activity billed to a Customer’s Account.
  5. 12. is a person(s) identified/authorized by the account holder to perform any task associated with the account and who is also responsible for payment on the account.
  6. 13. non-business entity
  7. 14. service on acct has ended
Down
  1. 1. is a person whose name and customer number is attached to the premises. May perform any task associated with the account and is responsible for payment on the account.
  2. 3. customers who meet volume requirements
  3. 4. once bill has been sent
  4. 6. customer balance that is sent to collections
  5. 8. is the physical location where services are delivered.
  6. 9. current customer receiving services at premise
  7. 11. is any person or organization that has an established account with the utility, either now or in the past.