Black Book

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Across
  1. 2. Personal _____ Protection Act
  2. 5. My black book customers stay in _______.
  3. 6. When regular customers come back to the store, they provide ________ value.
  4. 8. _______ over quantity.
Down
  1. 1. Other than entry level Loyal T members, which other Loyal T tier can be potential black book customers?
  2. 3. To record customer data in black and white is to be __________.
  3. 4. The black book is a way to make the customer service experience _______.
  4. 7. A precious jewel that is the 2nd highest tier on Loyal T - this customer should not be a black book customer.