Across
- 2. Orders from merchants on new payment platform are charged at time of shipping and not at time of order, except for PIN-less debit transactions.
- 3. explains how we calculated refund amount\
- 4. for 1-Click orders: how to add or delete items, change address, or apply a gift card 1click gc (Keyword: Hold period)
- 8. we can't hold your order
- 9. In reviewing order #[ORDER ID], I noticed that this Grocery item was ordered from one of our third-party merchants. Because the item you ordered is a perishable food product, it's unlikely that the merchant will be able to accept a return.
- 11. Buyer made a return to seller and did not get a refund, but we are not sure if enough time has passed for return to arrive.
Down
- 1. Use this form when a customer calls inquiring about an order that contains an alert advising you to transfer using this form.
- 5. I sent my item in, where's my gift card? (not processed yet).
- 6. to giver or recipient: we're resending your GC to new address
- 7. we've stopped payment on lost refund check; do you want another check or funds left on your balance?
- 10. customer wants to know if they can delete their own reviews.