BMO Crossword

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Across
  1. 7. BDB platform used to help customers budget and manage accounts
  2. 9. Checking account where customers under 25 can't overdraw their account
  3. 10. You can view these in FIS (plural)
  4. 11. level of verification after OOPS Questions
  5. 12. system where you can enroll and reset telephone banking password
  6. 13. a debit is returned and the bank did not pay the funds(abbrev)
  7. 14. Your best friend and will be pulled up when verifying every customer
  8. 17. Service used to link secondary DDA, MMA, or SAV to primary account
  9. 19. system where you can view images of checks, deposits, etc
  10. 20. system where you file EFT claims
Down
  1. 1. Must be asked in 3rd level of verification (plural)
  2. 2. System where you will be able to see if the customer is on a DNC list via red/green dots
  3. 3. amount of fee is $36
  4. 4. Third Party Company used for Translation Services
  5. 5. AF reject code
  6. 6. 2% gas and groceries and rewards redeemed through statement credit
  7. 8. system where you do all things HR related
  8. 15. individual retirement account (abbrev)
  9. 16. Checks, ACH, Account Receivable
  10. 18. system that supports MasterCard SecureCode
  11. 21. amount of fee is $35