Across
- 3. you create Brand Awareness while _ _ _ _ _ brand image
- 4. are attributes or benefits not necessarily unique to the brand but may, in fact, be shared with other brands
- 8. is related to the extrinsic properties of the product or service, including how the brand attempts to meet customers’ psychological or social needs.
- 9. is related to brand Influencing consumer at point of sale.
- 10. customer-based brand equity is ccustomers reacting negatively to presence of brand
- 11. are customers’ emotional responses and reactions to the brand.
- 13. is customers’ personal opinions about and evaluations of the brand, which consumers form by putting together all the different brand performance and imagery associations.
- 14. means finding the proper location in the minds of a group of consumers
- 15. _ _ _ _ _ of brand awareness measures how likely it is for a brand element to come to mind and the ease with which it does so.
- 16. _ _ _ _ _ _ _ of brand awareness measures the range of purchase and usage situations in which the brand element comes to mind and depends to a large extent on the organization of brand and product knowledge in memory.
Down
- 1. effect that in brand equity arises from differences in customer response
- 2. customer-based brand equity is customers reacting more favorably to presence of brand.
- 5. Brand _ _ _ _ _ _ _ _ measures various aspects of the awareness of the brand and how easily and often the brand is evoked under various situations or circumstances.
- 6. are formally defined as attributes or benefits that consumers strongly associate with a brand, positively evaluate, and believe that they could not find to the same extent with a competitive brand.
- 7. measure of the perceived worth of a brand or product in the eyes of consumers
- 9. describes the nature of this relationship and the extent to which customers feel that they are in sync with the brand.
- 12. Model that considers how brand positioning affects what consumers think, feel, and do and the degree to which they resonate or connect with a brand.
- 14. Designing and delivering a product that fully satisfies consumer needs and wants is a prerequisite for successful is related to Brand _ _ _ _ _ _ _ _ _ _ _
