Breathing Spaces

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Across
  1. 2. The queue the account is placed in for a breathing space
  2. 4. Screen where we check if the customer a certain type of regular payment set up
  3. 7. Letter sent when a customer is dealing with this type of company
  4. 9. Screen that we enter the address of a certain type company that the customer may be dealing with
  5. 10. Minimum Breathing Space duration
  6. 12. Another term for days given through breathing spaces
  7. 13. We may give a breathing space if a customer is dealing with them
Down
  1. 1. Screen where we record the most important info about what has been done
  2. 3. where we add a customer's reference number for a certain type of company
  3. 5. Type of correspondence a customer may still receive
  4. 6. A customer could be gathering information to complete this
  5. 8. Part of the block applied during a breathing space
  6. 10. Possible number of Breathing Spaces for an account
  7. 11. A certain restriction is applied on this TS2 screen