Bright Beginnings

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Across
  1. 2. A program that offers a way for employees to assist customers they meet outside of work.
  2. 4. MSO
  3. 10. Printed weekly in over 640 Sunday newspapers.
  4. 11. It produces 22 consumer magazines such as GQ and Vanity Fair.
  5. 12. In 1996 Advance Newhouse entered into a partnership with this cable provider.
  6. 13. NPS
Down
  1. 1. A resource that will serve as a guide to help you assist customers.
  2. 3. The person at the center of our brand focus.
  3. 5. Term used to describe cable channels available to watch over an Internet connection.
  4. 6. Name of the first newspaper owned by the Newhouse family and still exists today.
  5. 7. Bright House Networks is a division of this company.
  6. 8. Who is the President and CEO of Bright House Networks?
  7. 9. The official blog of Bright House Networks.
  8. 14. Acronym that represents the set of behaviors that govern how we treat internal/external customers.