Across
- 3. Where would we send a customer calling about a bill for someone who has passed away?
- 5. How would we revert a package to it's previous state within a 14 day cooling period?
- 6. What department deals with sending out complete Wifi Discs
- 8. What tech check would you select for an existing customer
- 9. What is the URL for Citrix?
- 10. What system could you find gaming vocabulary on?
Down
- 1. What system allows a customer to express interest for mobile when they are at the end of their current contract.
- 2. What is the name for the Box we send out with all our TV packages
- 4. What department do you send DIs to?
- 7. This is a detail we could ask an advisor for an internal transfer
- 10. What button would you select for a brand new customer on Agent.com
- 11. Who is the best sales person in the world?