BTS crossword

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Across
  1. 5. when a client comes back again and again to buy your product
  2. 6. a computer you can carry around
  3. 10. Samsung is to Apple
  4. 11. the regards you give in an email
  5. 14. you go to them for professional advice on legal matters
  6. 16. you don't pay the full price
  7. 17. a work-study program
  8. 18. try to make someone understand
  9. 20. make something better
Down
  1. 1. "Just do it" for Nike
  2. 2. frequently
  3. 3. not expensive
  4. 4. when customers are not happy they will do this
  5. 7. last part of a SWOT
  6. 8. when your profits grow, they ......
  7. 9. now
  8. 12. when you add a document to your email
  9. 13. a time limit for work to be done
  10. 15. when you work longer than your hours
  11. 19. the kind of skills that you cannot learn at school