BT's CROSSWORD PUZZLE

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Across
  1. 1. A CRM Application used in our project
  2. 5. A high-capacity transmission technique using a wide range of frequencies, which enables a large number of messages to be communicated simultaneously
  3. 6. A process framework used to manage product development and other knowledge work
  4. 8. Complete reassessment and overhaul of an organization's IT systems in order to improve the efficiency
  5. 9. The practice of transporting and exchanging data between nodes over a shared medium in an information system
  6. 10. The state of being free from any threat
Down
  1. 2. Using technology in new ways to create a more efficient organization
  2. 3. Traditional technology for connecting devices in a wired LAN or WAN
  3. 4. The application of scientific knowledge for practical purposes, especially in industry
  4. 7. One of the BT LoBs