BUILDING CLIENTATE

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Across
  1. 2. - companies are encouraging customers to order using this to make service eastier
  2. 6. - reaching out to a customer using gmail, yahoo, etc.
  3. 7. - when a client spreads the word about a company, this may take place.
  4. 8. - a group of people that you do repeated business with.
  5. 9. - when a worker has an attitude with you at the drive thru
Down
  1. 1. - what chik fila specializes in
  2. 2. - knowing more and more about a company
  3. 3. - another name for being nice and courteous.
  4. 4. - being able to meet new people and make connections in a certain market.
  5. 5. - a card that asks customers how they feel they have been treated or hos the food was.