Across
- 3. allowing workers some degree of control over how the task should be undertaken and the resources needed to complete it
- 4. the practice of moving employees between different tasks to promote experience and variety
- 5. production is organized so that groups of workers undertake complete units of work
- 7. theory that focuses on enabling people to become intrinsically motivated, has three factors: autonomy,purpose and mastery
- 11. a bonus scheme to reward staff for above-average work performance, when met certain standards (related to sales targets, competence in a job etc)
- 13. motivation focused on the psychological (emotional and mental) needs of workers as he believed that people are motivated by more than just
- 15. establishes the workers as part-owners of the business and reduces conflict that might exist between ‘them’ and us
- 16. non-cash forms of financial reward in addition to wage/salary (such as company cars, free insurance, and pension schemes, private health insurance, discounts on company products, and low-interest rate loans)
- 17. payment to a salesperson for each sale made, based on the proportion of sales or output contributed by worker
Down
- 1. theory looked at the factors that motivate employees, namely motivators and maintenance (hygiene) factors
- 2. attempting to motivate employees by giving them opportunities to use the full range of their abilities
- 6. annual income that is usually paid on a monthly basis
- 8. reward for labor services, made for a measurable quantity of output
- 9. the horizontal expansion of a job by adding tasks at the same level of skill and responsibility
- 10. assumed that employees are primarily motivated by money and that productivity could be improved by setting output and efficiency targets related to pay
- 12. a bonus for staff based on the profits of the business - usually paid as a proportion of basic salary
- 14. payment systems rewarding workers based on their output or productivity