Across
- 5. the point where the supply and demand are the same
- 7. steady changes in consumer behaviour
- 8. breaking a market into different consumer types
- 11. bringing a new idea to the marketplace
- 12. something valued by customers that no other product has
- 13. the amount of product wanted by those who have the ability to pay
- 14. what consumers desire
- 15. the cost of missing out on the next best alternative when a decision is made
Down
- 1. finding ways to stretch the difference between price and the cost of bought in goods
- 2. what the consumer actually need
- 3. the vertical line of management
- 4. products bought together with other goods
- 6. the layers of management within the organisational structure
- 9. goods or services where sales rise when incomes rise and fall if incomes fall
- 10. business selling current assets to gain capital to pay for current liabilities