Across
- 1. Decision making tool
- 4. culture the values and belfies of a company shared by employees
- 5. of delegation the passing down of tasks and duty's to subordinates
- 6. when the organisation is split into main departments
- 8. behaviour looking at how customers react
- 10. complete change in attitude of managing employees
- 12. translates to do nothing
- 13. strict management
- 14. an attempt to reduce operating costs
Down
- 2. traditional structure with many layers of management
- 3. groups persuade a business to be more ethical
- 7. day to day decisions
- 9. thousand pounds price of a Audi A1
- 11. marking comparing what you do to the best organisation