Business Acumen

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Across
  1. 3. the amount of dollars that are sold but are not installed or closed out
  2. 4. potential appointments for installed product; can be generated by the associates (commmonly store associates), sales consultant (also known as self-generated leads), affilitate (outside marketing company, or HomeDepot.com (web leads)
  3. 9. the number of appointments a design consultant sells divided by the total number of appointments the design consultant had
  4. 11. total amount of income generated by the sale of goods or services
  5. 14. Home Depot comparison to last years results
  6. 16. installer voice of the Customer; a survey given to customers to rate their installation experience
  7. 17. work in process
  8. 18. the abbreviation for Return on Investment; (profit - cost)/cost
  9. 19. _ _ _ the abbreviation for Regional General Manager; the man, the myth, the legend: Ken Stoll
  10. 21. jobs that were scheduled that could not be installed
  11. 24. _ _ _sales (NS) is the result of gross revenue minus any returns, allowances, and discounts
  12. 25. _ _ _ the abbreviation for Territory Sales Manager; Melissa Belford
Down
  1. 1. the amount of days it takes a job to move (start to finish of a job or within a stage of the process)
  2. 2. _ _ _ _ _sales (GS) is the grand total of all revenue - does NOT consider returns, allowances, and discounts
  3. 5. also recognized a BP; unit of measurement equal to 0.01% (so, 50 basis points = 0.5%)
  4. 6. the profit generated after accounting for costs
  5. 7. _ _ _ _ conversation had by the TSM with the design consultants each month regarding: performance, effectiveness, accountability and knowledge
  6. 8. consultative voice of the Customer; a survey given to customers to rate their consultative sales experience
  7. 10. _ _ _ the abbreviation for Regional Provider Manager; Ian Larson
  8. 12. _ _ _ the abbreviation for Branch Install Manager; Deena Poulos
  9. 13. the degree to which a business yields financial gain
  10. 15. how much money a business keeps after expenses
  11. 20. the abbreviation for average order value; the average cost of each order we sell
  12. 22. abbreviation for last year
  13. 23. _ _ _ the abbreviation for District Install Manager; Aaron, Jacob, Jenny and Todd