Across
- 3. y/group of people born after 1980
- 4. case/description of an organizational challenge and possible alternative solutions, arguing for a specific solution
- 5. structure/organizational structure that defines departments by what services they contribute to the organization's overall mission
- 8. of the constitution or a law
- 10. of ethics/principles of conduct within an organization that guide decision making and behavior
- 11. on investment/ratio of incremental value(value received minus cost to create value) of an investment to its cost multiplied by 100%; measures the economic return on a project or investment
- 13. or order issued by a government agency; often has the force of law
- 16. statement/vivid, guiding image of an organizations desired future
- 17. sheet/statements of a firms financial position at a particular time
- 20. to which decision making authority is restricted to higher levels of management in an organization
- 21. analysis/statistical method used to predict a variable from one or more predictor variables
- 23. of cancelling or postponing a decision or bill
- 24. function responsible for selling an organization's product to the marketplace
- 26. chart/project planning tool that graphically displays activities of a project in sequential order and plots them against time
- 27. capital/combined knowledge, skills and experience of a company's employees
- 28. of an instrument to measure consistently
- 29. budgeting/form of budgeting that requires that expenditures be justified for each new period
- 30. scorecard/measurement approach that provides an overall picture of an organizations performance as measured against goals in finance, customers, internal business processes and learning and growth
Down
- 1. physical and sometimes intangible properties an organization owns
- 2. profit margin/ratio of gross profits to net sales
- 6. plans/detailed steps a unit, department or team will take in order to achieve short term objectives
- 7. measure limited in effect to either the congress or one of its chambers
- 9. flow statement/record of how much cash is flowing into and out of an organization, including its sources or destinations
- 10. an operations department, an after the fact evaluation of a company's ability to meet its own specifications and customers needs
- 12. receivable/money an organiztion's customers owe the organization
- 14. presented to a legislative body for possible enactment as a law
- 15. an operations department, the ability to yield output
- 18. audit/process to measure the effectiveness and efficiency of HR programs and positions
- 19. price index/measure of the average change over time in the prices paid by consumers for goods and services
- 22. and development/that part of an organization charged with designing and developing products processes and services to meet market needs
- 25. analysis/analysis that shows point in time at which total revenue associated with a program is equal to the total cost of the program
- 28. for proposal/written request asking vendors to propose solutions and prices that fit a customer's requirement