Business Communication

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Across
  1. 3. A type of communication using spoken language.
  2. 5. Converting thoughts into symbols or messages.
  3. 6. The medium through which a message is sent.
  4. 7. Obstacles that hinder understanding in communication.
Down
  1. 1. The process of exchanging information or expressing thoughts.
  2. 2. A listener’s response to a message.
  3. 4. Anything that distorts or disrupts the message.
  4. 5. The ability to understand and share feelings of others.
  5. 6. Shared values, customs, and behaviors of a group.
  6. 8. Generalized beliefs about a group.