Business Communication

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Across
  1. 4. Response of the receiver to the message.
  2. 7. To teach somebody a subject or how to do something
  3. 9. How a message is conveyed. Oral, written, and nonverbal are the three major channels of communication.
  4. 11. The exchange of information between people.
  5. 12. Interferences with the message on both ends. These could be ringing phones, poor grammar and spelling, interruptions, etc.
  6. 13. The goal or intended outcome of something
Down
  1. 1. The receiver of a communication
  2. 2. To succeed in convincing somebody to do something, especially by reasoning, pleading, or coaxing
  3. 3. A formal way of communication that businesses use when communicating with clients or other businesses.
  4. 5. Something that obstructs or separates, often by emphasizing differences
  5. 6. To communicate information or knowledge to somebody
  6. 8. To engage a person or audience by providing amusing or interesting material
  7. 10. How people unconsciously or consciously change the message.