Business Communication -II

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Across
  1. 2. conferencing combines audio and video.
  2. 4. letters where compensation or adjustment is made.
  3. 7. Another name of the complaints in the letter
  4. 8. is the list of the issues to be discussed in the meeting.
  5. 9. is a meeting where a person meets face to face.
Down
  1. 1. skills use the right words.
  2. 3. the main idea should be clearly mentioned.
  3. 4. is King Policy who grants all claims made by the customers.
  4. 5. is the important person while conducting a meeting.
  5. 6. RTI Application needs to be submitted to