Business Communications

4. The ethical principle of keeping information secure and private, ensuring that it is not shared without permission.
6. The brief summary of the content of an email, located at the top, which helps the recipient understand the purpose of the message.
7. Showing consideration for others' feelings, rights, and professional boundaries in communication.
11. The competence or skill expected of someone in a professional setting, often reflected in behavior and communication.
12. A method of exchanging messages electronically, typically between computers or mobile devices.
13. The act of actively paying attention to what someone else is saying, ensuring effective communication.
15. The quality of being easy to understand, ensuring that messages are concise and direct.
16. The attitude or emotion conveyed in communication, which can be positive, neutral, or negative.

1. A device used for voice communication between people over a distance.
2. The right of individuals to keep personal information secure and protect it from unauthorized access.
3. Websites and applications that enable users to create and share content or participate in social networking.
5. The closing section of an email that often includes the sender’s name, job title, and contact information.
8. The polite words or gestures used to open a conversation, such as "Hello" or "Good morning."
9. A word or phrase used to begin an email or letter, such as "Dear" or "Hello."
10. A further action or communication after an initial one, often to check on progress or confirm understanding.
14. Sending short written messages through mobile devices, often used in both casual and professional contexts.