Across
- 4. usually has an explanation or afterthought in it
- 5. people you have connections with
- 7. denotes a pause
- 10. sentence that doesn’t finish a whole thought properly
- 13. Different words have different meanings for different people
- 14. people remember the first thing you do
- 17. listening where you process what they’re saying
- 18. avoid giving direct answers
- 20. listening where you don’t process what they’re saying
Down
- 1. social communication rules
- 2. used to join words
- 3. ends a sentence
- 6. people remember the last thing you do
- 8. examples are words like “always” “never”
- 9. listener has to draw a conclusion from what the speaker is saying
- 11. sentence that does not have punctuation
- 12. socially accepted principle to follow made by society
- 14. four zones of space
- 15. unprepared speaking
- 16. a set of words that completed a thought or fact
- 19. Where the speaker means exactly what they’re saying