Business correspondence

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Across
  1. 2. Contains all the details of the letter
  2. 8. Makes it clear what the letter is about
  3. 10. Between the writer's name and the enclosure
  4. 11. The person writing the letter or email
  5. 13. It is always underlined
  6. 15. How you sign off a letter prefixed with Best
  7. 16. Dear Sir or Madam
  8. 19. Documents you have included with the letter
Down
  1. 1. We look ....... to meeting you
  2. 3. How you sign off Dear Mr. Johnson
  3. 4. The person you are writing to
  4. 5. A colon after the salutation
  5. 6. Between the sender's address and the date
  6. 7. Format used in writing business letters
  7. 9. Usually one inch top, bottom,left or right
  8. 12. It is just above the signature
  9. 14. Used to specify when the letter was written
  10. 16. It should be handwritten
  11. 17. Used for the other recipient of the letter
  12. 18. Dickson