Across
- 2. The state produced when the body responds to any demand for adaption or adjustment
- 5. One of the four R's of team management
- 7. Regulates social conduct and proscribes threatening, harming, or otherwise endangering the health, safety, and moral welfare of people. It includes the punishment of people who violate these laws.
- 8. One person cannot complete ALL tasks within a veterinary practice
- 9. Connections made in the brain
- 14. The of the four steps of management
- 16. Leading cause of unexplained inventory reduction
- 17. Effective telephone technique
- 18. Individual chooses to accept the stress
- 19. End result of excess stress
- 20. Strive to obtain short-term and long-term goals
Down
- 1. One way of accepting payments from a client
- 3. Essential to practice success
- 4. A topic to cover in employee manuals
- 6. Ontario Association of Vet Technicians
- 10. What does the E mean in T.E.A.M
- 11. One of the 8 decisions we make in 3 seconds of meeting someone
- 12. An owl is this in terms to the behavioural styles
- 13. One of the 4 learning styles
- 15. The practice owner