Business English LBC

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Across
  1. 4. '_'
  2. 6. value added tax
  3. 7. low-.... airlines
  4. 9. estimated time of arrival
  5. 10. ask for information
  6. 11. products in your warehouse or shop
  7. 14. a formal document issued by a seller to a buyer for payment
  8. 15. someone without a job is...
  9. 17. red...
  10. 19. social...
  11. 20. bite the...
  12. 21. ... & trace
  13. 22. document added to an email
  14. 25. cash...
  15. 26. when a telephone line is busy
  16. 27. to form a telephone number
Down
  1. 1. how you address a married woman
  2. 2. %
  3. 3. to temporarily silence your microphone during a call
  4. 5. break... (When revenue covers costs but no profit is made)
  5. 8. small...
  6. 12. the bottom...
  7. 13. can't won't isn't
  8. 16. ... date (the date payment is expected from a customer)
  9. 18. pull the...
  10. 19. go the extra...
  11. 22. alphabet
  12. 23. throw in the...
  13. 24. electronic message