BUSINESS ENGLISH PUZZLE

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Across
  1. 4. study of consumers' needs & preferences, often for a particular product
  2. 8. Four basic marketing strategies, called the four Ps: product, price, location and promotion
  3. 10. Percentage of sales of a particular product or service in a market captured by a brand, product or company.
  4. 12. and maintenance of a good public image
  5. 19. a price reduction. One of the most common marketing words.
  6. 20. the place where a product is actually sold to the public
  7. 22. the wrapping or container for a product
  8. 23. firm supporting an organisation in return for advertising space and brand recognition
  9. 26. the person who is the final or actual user of a product
  10. 29. piece of paper, cloth etc on a product giving information about it
  11. 30. a particular make of product
Down
  1. 1. the delivering of products to end-users, incl...
  2. 2. The process of defining and dividing a market into different segments with similar needs
  3. 3. officially recorded or listed
  4. 4. Internal and external factors that stimulate buying in people
  5. 5. marketing digital devices such as computers
  6. 6. to introduce a new product, with publicity etc
  7. 7. concept or perception the general public has of a company or product
  8. 9. to estimate the price of making a product
  9. 11. in marketing, the whole product, inc. name, packaging, instructions, reliability, after-sales etc
  10. 13. Buying the same brand several times
  11. 14. special symbol, design, word etc used to represent a product, brand or company
  12. 15. the person who buys and uses a product or service
  13. 16. Develop a specific brand image in the minds of consumers.
  14. 17. The way society perceives a business.
  15. 18. to create a new product or improve an existing one
  16. 21. The number of buyers and sellers in a particular market.
  17. 23. Weaknesses, Opportunities, Threats
  18. 24. something made to be sold; merchandise
  19. 25. a person who purchases something from a store.
  20. 27. a person who sells something
  21. 28. while connected to the Internet or other computer network